Privacy Policy

This Privacy Policy explains how Alex Tselegidis Software Services (“Logogrind”, “we”, “us”, “our”), based in Offenbach, Germany, collects, uses, and protects your personal data when you use the Logogrind website and product.

1. What we collect

We collect the minimum information needed to provide and improve Logogrind:

• Account data — email address, password (stored hashed), and profile preferences.
• Project data — the brand details, choices, and exports you create with Logogrind.
• Billing data — handled by our payment processor; we do not store full card details.
• Usage data — anonymised analytics about how the product is used to help us improve it.

2. How we use your data

• To provide the Logogrind product and your branding kits.
• To send you product updates and important account notifications.
• To respond to support requests.
• To detect, prevent, and address technical issues or abuse.

3. Legal basis (GDPR)

We process your data on the basis of (a) the contract between you and Logogrind, (b) our legitimate interest in operating and improving the product, and (c) your consent for optional communications and non-essential cookies.

4. Sharing

We do not sell your personal data. We share data only with carefully selected processors who help us run Logogrind (hosting, payments, email) under data-processing agreements.

5. Retention

We keep your account and project data for as long as your account is active. You can request deletion at any time via our data deletion page.

6. Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Receive your data in a portable format.
• Lodge a complaint with your local data protection authority.

7. Cookies

We use a small number of cookies that are described in our Cookie Policy.

8. Contact

Questions about this policy? Email us at support@logogrind.com.